Privacy Policy
Effective Date: 04-March 2025
At ABC Fruits (www.abcfruits.com), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website. By using our website, you agree to the terms described in this policy.
Information We Collect
We collect personal information from users who reach out to us through our contact form. This information helps us serve you better and process your product inquiries efficiently. The details we collect include:
Full Name – so we know who we are communicating with
Email Address – for responding to inquiries and sending important updates
Phone Number – to discuss product details or follow up on inquiries
Company Name – to better understand your business needs
Product Requirements – to provide accurate product information and pricing
We do not collect any sensitive personal information such as financial data, government-issued IDs, or health-related details.
How We Use Your Information
We use the information we collect for the following purposes:
Processing Your Orders & Inquiries: When you submit a request through our contact form, we use your details to respond to your inquiry and assist with product orders.
Sending Product Updates & Email Campaigns: If you have previously contacted us, we may send you emails about new products, industry updates, or important business information. You always have the option to unsubscribe.
Website Analytics & Performance Improvement: We analyze website traffic to enhance user experience and improve our services.
We do not share your personal information with any third parties.
Data Retention – How Long We Keep Your Information
We store customer data in our CRM software and retain it for as long as you continue to do business with us. This ensures that we can provide consistent support and maintain business relationships effectively.
Cookies & Tracking Technologies
To enhance your experience on our website, we use tracking technologies like Google Analytics to analyse website traffic and understand visitor behavior, helping us improve your experience. However, we do not use third-party advertising or retargeting technologies. If you prefer, you can disable cookies in your browser settings.
How We Keep Your Data Secure
We take data security seriously. To protect your information:
We store customer data in a secure CRM system, separate from our website, to minimize security risks.
Your Rights & Choices
We respect your rights when it comes to your personal information:
Access, Modification, and Deletion: Since we store customer data in a CRM system, users cannot directly access, modify, or delete their information through the website.
Unsubscribing from Emails: If you receive our email campaigns and prefer not to, you can unsubscribe anytime using the link provided in the emails.
Contacting Us for Privacy Concerns: If you have any questions or concerns about your data, feel free to email us at [email protected].
Third-Party Integrations & External Links
We do not include links to third-party websites on our platform.
For live chat support, we use a trusted customer engagement tool that enables real-time assistance while you browse our website.
How to Contact Us
If you have any questions or need more details about our privacy practices, you can contact us at:
Email: [email protected]
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we handle your information.
Thank you for trusting ABC Fruits with your information!